Do I qualify for managed long term care?

The New York Independent Assessor Program (NYIAP) can help you find out if you qualify for certain long term care services and supports. NYIAP is a New York State Medicaid program that conducts assessments to identify your need for community based long term services.  

If you want to join a Medicaid-approved long term care plan, or if you want to begin receiving personal care services or consumer directed personal assistance services, NYIAP can help.

If you need home care or other long term care services for at least 120 days, you may be eligible for a Medicaid approved managed long term care plan.

To schedule an assessment call 855-222-8350.  TTY: 888-329-1541.

NOTE: The Conflict-Free Evaluation and Enrollment Center (CFEEC) is now called the New York Independent Assessor Program.


Reach Us


(Long term care customer services)

TTY 1-888-329-1541

Monday - Friday
8:30 a.m. - 8:00 p.m.

10:00 a.m. - 6:00 p.m.

Quick Assist

Have questions? We’re here to help. Our counselors will be glad to answer your questions. We can also help you choose a plan over the phone. All languages are spoken.