When you join a MLTC Medicaid Plan, you do not have to change doctors or the way you get your health care services. As a plan member, you are free to keep seeing your Medicare or Medicare Advantage doctor and other providers of services not covered by your plan.
Your plan covers all Medicaid home care and other long term care services. Below is a list of some of these services.
- Health services at your home (Nurses, Home Health Aides, Physical Therapists)
- Personal Care (Help with bathing, dressing and grocery shopping)
- Adult Day Health Care
- Social Day Care
- Nursing Home Care
- Specialty Health (Audiology, Dental, Optometry, Podiatry, Physical Therapy)
- Other Services (Home delivered meals, personal emergency response, transportation to medical appointments)
How to Enroll
Call New York Medicaid Choice to enroll in a MLTC Medicaid Plan over the phone or TTY.
Counselors will ask if you want to join a plan that works with the home care agency or other provider you have now. Make a list of your providers and have it handy when you call.
Call 1-888-401-6582. TTY: 1-888-329-1541.
(Long term care customer services)
Monday - Friday
8:30 a.m. - 8:00 p.m.
10:00 a.m. - 6:00 p.m.
Have questions? We’re here to help. Our counselors will be glad to answer your questions. We can also help you choose a plan over the phone. All languages are spoken.