Tips for Choosing a Health Plan

Looking at the New York State Consumer Guide will help you compare the health plans in your region. You will see how plans compare in services you use most often. You will also see people’s opinions about their plans. These guides do not include Long Term Care Plans. 

What happens if you don’t choose a plan

You must choose a health plan if you received an enrollment packet from New York Medicaid Choice.  The letter in your packet tells you when you must join a plan. If you don’t choose a plan by the date listed in your letter, the Medicaid program will choose a plan for you.  It is important to choose!

Reach Us


(Long term care customer services)

TTY 1-888-329-1541

Monday - Friday
8:30 a.m. - 8:00 p.m.

10:00 a.m. - 6:00 p.m.

Quick Assist

Have questions? We’re here to help. Our counselors will be glad to answer your questions. We can also help you choose a plan over the phone. All languages are spoken.