Call New York Medicaid Choice at 1-800-505-5678. if you need interpreter services or program informational brochures in Braille or on CD.  TTY users: 1-888-329-1541. Counselors can also help explain any information on this site. All languages are spoken.    

Reach Us


(Long term care customer services)

TTY 1-888-329-1541

Monday - Friday
8:30 a.m. - 8:00 p.m.

10:00 a.m. - 6:00 p.m.

Quick Assist

Have questions? We’re here to help. Our counselors will be glad to answer your questions. We can also help you choose a plan over the phone. All languages are spoken.