FIDA is a new program in New York State for adults who have Medicare and Medicaid and need long term care. With FIDA, you get the benefits you have now and extra services - all from one health plan. You enroll in the FIDA program by joining a health plan that is part of the program. This kind of plan is called a FIDA Plan


A FIDA plan can make it easier for you to get all the care and medicines you need. You will have one plan for all your care and one customer service number for all your questions and needs. You will also have the support of a care team - a team of your doctors and other caregivers - to coordinate your care, making it easier to get your health services, home care and medicines. There is no cost to joining a plan and no premiums, deductibles or copays.

Plan Services

FIDA Plans will give you the services below and more

Medicaid Long Term Care Services

Health Services at your home, such as care from a nurse, home health aide or physical therapist 

Personal Care, such as help with bathing, dressing and grocery shopping

Adult Day Health Care

Social Day Care

Nursing Home Care

Specialty Health, such as audiology, dental care, optometry, podiatry and physical therapy

Other Services, such as home delivered meals, personal emergency response and transportation to medical appointments

Medicare and Medicaid Services

Doctor office visits

Specialty care

Clinic visits, hospital stays

Behavioral health services

X-ray and other Radiology services

Chiropractic care

Medicare Part D drug benefits

Ambulance services

How to Join

Call New York Medicaid Choice to ask questions about FIDA plans or to join a plan over the phone. Counselors can help in all languages.

Reach Us


(Long term care customer services)

TTY 1-888-329-1541

Monday - Friday
8:30 a.m. - 8:00 p.m.

10:00 a.m. - 6:00 p.m.

Quick Assist

Have questions? We’re here to help. Our counselors will be glad to answer your questions. We can also help you choose a plan over the phone. All languages are spoken.