Your Questions Are Important To Us

We’re here to keep you well informed about your managed care services and options.  This is a good place to start if you are new to managed care or looking for some specific information about health plans or long term care plans.  Look over the topics in this section. If you still have questions, call New York Medicaid Choice.  Our counselors can help in all languages.

Reach Us


(Long term care customer services)

TTY 1-888-329-1541

Monday - Friday
8:30 a.m. - 8:00 p.m.

10:00 a.m. - 6:00 p.m.

Quick Assist

Have questions? We’re here to help. Our counselors will be glad to answer your questions. We can also help you choose a plan over the phone. All languages are spoken.